Frequently Asked Questions

IS ARCH HOUSE SUITABLE FOR WHEELCHAIR USERS?

Our rooms are not large enough for wheelchairs, however we have ground floor rooms for easy access. There are two steps into the garden, and the showers all have a small step up (maximum 11 inches). Otherwise everything is on one level on the ground floor.

 

DO YOU ACCEPT CHILDREN?

Children over the age of four are welcome.

 

WILL YOU PUT EXTRA BEDS IN THE ROOM FOR OUR CHILDREN?

No, however we have a family room that sleeps four.

 

DO YOU ACCEPT DOGS?

Assistance dogs only.

 

WHAT TIME CAN WE ARRIVE?

Check in is between 3pm & 9pm. You are welcome to park from 12pm in any available space - there is no need to inform us that you have parked. We operate self checkin for arrivals after 9pm.

 

CAN WE LEAVE OUR CAR IN THE CAR PARK AFTER WE HAVE CHECKED OUT?

You can leave your car until midday on the day of departure.

 

DO YOU HAVE BATHS?

No, all our rooms are ensuite with showers.

 

DO YOU HAVE A VEGGIE MENU?

Yes.

 

DO YOU HAVE A GLUTEN FREE MENU?

Yes.

 

DO YOU OFFER EARLY BREAKFAST?

Breakfast is served from 8.15am to 9.30am.

If you require it earlier we can arrange a continental breakfast for you on request.

 

CAN WE STORE OUR BIKES?

Yes, in the garden.

 

ARE YOU NEAR THE COASTHOPPER BUS SERVICE?

Yes, 100 metres.

 

ARE YOU ON THE SEAFRONT?

No, we are a 5 minute walk from the Harbour.

 

DO WE HAVE TO BE IN AT A CERTAIN TIME IN THE EVENING OR LEAVE OUR ROOM DURING THE DAY?

No, those days are gone! We give you a key and you come and go as you please.